Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Customer service is excellent
I have had a great experience so far with Furkin insurance. The customer service is excellent! They are always so polite and quick to help out.
Insurer: Furkin
By: Samantha
Because l havenât had any problems with Trupanion.
Because l havenât had any problems with Trupanion. They get back quickly if you have a claim.
Insurer: Trupanion Canada
By: Dennis
Fantastic personality and kindness
Fantastic personality and kindness
Insurer: Trupanion Canada
By: Jennika
Great service!
Great service! Always friendly staff, quick to respond and the product gives me great peace of mind
Insurer: Trupanion Canada
By: Shilo
I have been with Trupanion for 15 years and they have always come through for me and my pets
I have been with Trupanion for 15 years and they have always come through for me and my pets
Insurer: Trupanion Canada
By: Charlene
Service à la clientèle
Service à la clientèle extraordinaire!
Insurer: Trupanion Canada
By: Marie-Helene
Très aimable et a répondu à toutes mes questions
Très aimable et a répondu à toutes mes questions
Insurer: Trupanion Canada
By: Sophie
Very helpful staff whenever I have spoken with them.
Very helpful staff whenever I have spoken with them. The company was recommended to me by my breeder. I received a 30 day free trial from my breeder during which time I learned more about what was offered
Insurer: Trupanion Canada
By: June
Very prompt & quick email update.
Very prompt & quick email update.
Insurer: Trupanion Canada
By: Bev
Friendly and knowledgeable Staff
Your representative Melissa was wonderful. She was patient and very thorough in details she gave. You could tell that she loves dogs too!!
Insurer: Trupanion Canada
By: Lynn