Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Janet was wonderful
My chat with Janet was wonderful. She is very personable, knowledgeable and extremely helpful with whatever question I had. I am looking forward to building a relationship with Furkin!
Insurer: Furkin
By: Jame
Because all the times I have spoken to a representative I have gotten the answer to my question
Because all the times I have spoken to a representative I have gotten the answer to my question
Insurer: Trupanion Canada
By: Diane
Good quality service
Good quality service
Insurer: Trupanion Canada
By: Catherine
Krista was very friendly and kind and she got what I needed done very quick which is important to me with 2 kids.
Krista was very friendly and kind, and she got what I needed done very quick which is important to me with 2 kids. Thank you! As always, Trupanion has exceptional customer service.
Insurer: Trupanion Canada
By: Hollie
Very friendly helpful and knowledgeable.
Very friendly, helpful, and knowledgeable.
Insurer: Trupanion Canada
By: Jeff
Always professional caring and friendly service.
Always professional, caring, and friendly service.
Insurer: Trupanion
By: Stacey
Personable staff short wait on phone
Personable staff, short wait on phone
Insurer: Trupanion
By: Neal
The ease.
The ease. And knowledge of support.
Insurer: Trupanion
By: Linda
Valerie was very helpful and knowledgeable
Valerie was very helpful and knowledgeable
Insurer: Trupanion
By: Laura
Lulu
This was the most easiest claim I ever did. I sent in all my documents and within 10 days my claim was settled. They even sent me an email asking how our Lulu was recovering a week later. I recommend this insurance for your animals. Very easy and friendly service.