Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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Trupanion is truly the best.
Trupanion is truly the best. Your fast and courteous service is always appreciated.
Insurer: Trupanion
By: Rosemarie
Thank you for the service you provide for our dog.
Thank you for the service you provide for our dog.
Insurer: Trupanion Canada
By: Charlene
Mckinna was very friendly and helpful explaining the claim I was calling about.
Mckinna was very friendly and helpful explaining the claim I was calling about. I appreciated her helping me with this matter. Thank you Trupanion for paying our claims in a timely matter. I have recommended Trupanion to friends and family.
Insurer: Trupanion
By: Bonnie
Chris help provide a huge amount of support and relief by providing relevant information with regards to emergency surgery and critical care for my pup.
Chris help provide a huge amount of support and relief by providing relevant information with regards to emergency surgery and critical care for my pup. I did not know what I needed to do to get the funds needed for same day critical care surgery but Chris did. Thanks to him and Trupanion my dog Julius Maximus is alive and home today! Thank you so much for everything!
Insurer: Trupanion
By: Chelsea
Excellent “bedside manners.
Excellent “bedside manners.”
Insurer: Trupanion
By: Dina
I had to explain why I was overpaid in severay ways beforenshe would pay attention and actually look at the receipts.
I had to explain why I was overpaid in severay ways beforenshe would pay attention and actually look at the receipts. This was frustrating. This has hapoened before. I am worried about recommending you anymore due to the news program saying you denied coverage to a dog even tho the specialist and primary vet wrote to you confirming it was NOT a preexisting condition. You seem to be becoming like SiliconValley companies (I worked for chairmen/CEO’s of several) which are selfish, bottom line companies.
Insurer: Trupanion
By: Jeanny
very helpful and profesional
very helpful and profesional
Insurer: Trupanion
By: Joy
Trupanion is truly the best.
Trupanion is truly the best. Your fast and courteous service is always appreciated.
Insurer: Trupanion
By: Rosemarie
Best insurance available for your pet!
Best insurance available for your pet! I tell everyone. Thank you for the great service 😊
Insurer: Trupanion
By: Rosina
Nationwide has been extremely easy to d business with.
I had another pet insurance company for my 1st lab and had nothing but trouble. Nationwide has been extremely professional and easy to do business with
Insurer: Nationwide
By: Kathleen