Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Hit or miss
This experience with Nationwide was good but I never know how it’s going to go. I have had many issues with Nationwide. I have 2 pets insured and 1 with Trupanion. Trupanion is so much more helpful and consistent
Insurer: Nationwide
By: barbara
Always nice and helpful
Customer service reps are always nice and helpful. Thank you!
Insurer: AKC
By: Teresa
Excellent
Excellent customer service. Thank you!
Insurer: AKC
By: Lisa
Exceptional customer services as always
Exceptional customer services, as always, Turpanion raises the bar in pet insurance.
Insurer: Trupanion
By: Debora
super awesome
Always been super easy and super awesome. Thanks Trupanion!
Insurer: Trupanion
By: Amber
Very quick service
Everything went smoothly with my recent claim. Very quick service
Insurer: Trupanion
By: Robbie
I sing their praises
I have yet to be dissatisfied with my claims experience with Trupanion. I have recommended Trupanion to many people at the dog park. I sing your praises!
Insurer: Trupanion
By: Maggie
Perfection!
Perfection! Everyone at Trupanion has been pleasant, professional, and prompt... Above all, I honestly feel that you truly care for the health and wellbeing of my pet, along with the health and wellbeing of my bank account! Keep up the excellent work! Have been singing your praises to everyone I tell about Mystery s surgery!
Insurer: Trupanion
By: Melissa