Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Easy process and quick response
Easy process and quick response
Insurer: Trupanion
By: Laura
My claim was processed immediately
My claim was processed immediately and I received my reimbursement check within a few days. Thus far my claims for my pups issues have been honored. I highly recommend this company.
Insurer: Trupanion
By: Sally
Because you have always helped me take good care of Darlin’.
Because you have always helped me take good care of Darlin’.
Insurer: Trupanion
By: Constance
Service is very good and payments are speedy
Service is very good and payments are speedy
Insurer: Trupanion
By: Richard
They are fair and knowledgeable.
They are fair and knowledgeable.
Insurer: Trupanion
By: Toni
It was very well handled.
It was very well handled. It did not require almost any of my involvement.
Insurer: Trupanion
By: Erna
Happy with the service
Happy with the service
Insurer: Trupanion
By: Rayna
Fast to process,
Fast to process, and reimburse. Also, easy to submit a claim.
Insurer: Trupanion
By: Nicoleigh
friendly knowledgable and helpful
customer service reps are always friendly, knowledgable and helpful
Insurer: Trupanion Canada
By: Sharon