Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Robbie was very pleasant and answered all my questions.
Robbie was very pleasant and answered all my questions. As for Trupanion I love them. In fact I just recommend them to two of my friends and you may soon be hearing from them,i could not say enough great thing.
Insurer: Trupanion
By: Lynn
because you are always there,
because you are always there, great response and quick!!
Insurer: Trupanion
By: Susan
Claims are always processed quickly,
Claims are always processed quickly, and whenever I have questions, customer service is always eager to help. Very happy with Trupanion, and I have recommended it to friends.
Insurer: Trupanion
By: Heather
Easy to fill out.
Easy to fill out. Easy process very happy with the service
Insurer: Trupanion
By: Michelle
Great coverage.
Great coverage. Peace of mind that I can afford to adequately care for my pet. Great service. Love the direct billing.
Insurer: Trupanion Canada
By: Vicki
My claim was handled speedily and well.
My claim was handled speedily and well. Thank you! Paul
Insurer: Trupanion
By: Paul
It took a while to get claim check.
It took a while to get claim check. But it’s good. Friendly people.
Insurer: Trupanion
By: Jeffery
Quick responses and reimbursements
Quick responses and reimbursements
Insurer: Trupanion
By: ROSE