Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,246 total


June 21, 2018

Because i have used trupanion for almost 5 years and it has been nothing but helpful!

Because i have used trupanion for almost 5 years and it has been nothing but helpful! I work in a Vet clinic and I recommend Trupanion to clients who are looking to get pet insurance, with no hesitations.

Insurer: Trupanion

By: Nicole

Useful
June 21, 2018

Because i have used trupanion for almost 5 years and it has been nothing but helpful!

Because i have used trupanion for almost 5 years and it has been nothing but helpful! I work in a Vet clinic and I recommend Trupanion to clients who are looking to get pet insurance, with no hesitations.

Insurer: Trupanion Canada

By: Nicole

Useful
June 21, 2018

Trupanion cares

Trupanion cares about the pets you insure. Trupanion is also willing to listen to a claim denied and reverse your decision when you become aware that Trupanion is wrong.

Insurer: Trupanion

By: Ellen

Useful
June 21, 2018

Already have recommended friends

Already have recommended friends to get trupanion!! Trupanion is great!!! Thanks so much ‘

Insurer: Trupanion

By: Rebecca

Useful
June 21, 2018

Awesome no hassle service.

Awesome no hassle service. Caring customer service. Always more then willing to do your part is greatly appreciated.

Insurer: Trupanion

By: James

Useful
June 21, 2018

Claim process was easy

Claim process was easy and straight forward. Response and claim payment was very timely.

Insurer: Trupanion

By: Jill

Useful
June 21, 2018

Trupanion is there for us

Every time we have had the need Trupanion has been there. Trupanion is kind, caring, courteous service is quick and seamless. Trupanion takes the worry out of making the right decision for our 4 legged child. thank you Trupanion.

Insurer: Trupanion

By: Anselm

Useful
June 21, 2018

Great customer service

Great customer service and quick processing of claims.

Insurer: Trupanion

By: Julie

Useful
June 21, 2018

Staff are all lovely

I only wish my health care claims process was as outstanding as trupanion. Staff are all lovely and , process is easy and payment is swift. The best!

Insurer: Trupanion

By: Nancy

Useful
June 21, 2018

Most amazing service

Most amazing service ever that I know I can totally trust!! Invaluable!!!

Insurer: Trupanion

By: Michelle

Useful

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