Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,088 total


January 29, 2019

Nationwide Pet Insurance is OUTSTANDING!

This was the second claim we filed for our Lab through Nationwide, and both times they were processed and paid very quickly, and communication from Nationwide throughout the process was excellent. I will always recommend Nationwide Pet Insurance, and glad our dog is covered by them!

Insurer: Nationwide

By: Joe

Useful
January 29, 2019

Nationwide Pet coverage to the rescue!

Hannah had an allergy flair up that progressed to a skin infection. She was miserable and ended up at the vet MULTIPLE times during the holidays. The bills stacked up and the allergy med was very expensive. Add repeated office appointments, ear meds and skin sprays all un expected expenses during a time of year where budgets are already stretched--it was a situation that easily could have played Grinch to our Christmas spending. Thankfully, Nationwide allowed QUICK email form submission and prompt reimbursements. I was able to easily manage the care Hannah needed at our regular vet and not worry about the expense being a hardship for the family.

Insurer: Nationwide

By: Kimberly

Useful
January 29, 2019

Healthy Paws processes claims very quickly!!

I am so pleased that I chose Healthy Paws insurance. Not only do they process claims in a timely manner, they follow up to check on the state of your pet's health after health issues arrive. THE BEST!!!

Insurer: Healthy Paws

By: Ilona

Useful
January 29, 2019

Nationwide Pet Insurance has really helped with Leah and all her Dental problems. I really appreciate it.

I am very pleased with Nationwide Pet Insurance.

Insurer: Nationwide

By: Ann

Useful
January 29, 2019

Outstanding customer support. Should have subscribed years ago!

Always very timely and supportive of our claims. Generally skeptical of insurance companies and what they will agree to cover, but Nationwide has been a pleasant surprise, accepting claims for virtually all of my dog's health care needs. I wish they provided health insurance for people!

Insurer: Nationwide

By: Dave

Useful
January 29, 2019

Very Happy with Nationwide Pet Insurance

Nationwide Pet Insurance is very caring towards my pet, professional and easy to do business with.

Insurer: Nationwide

By: Camille

Useful
January 29, 2019

Well worth the money

I find every time I submit a claim, it’s processed quickly, they communicate well, and the amount they reimburse me is fair.

Insurer: Nationwide

By: PATRICIA

Useful
January 29, 2019

Simply the best better than all the rest!

Thank you all. Thank you all. Your kindness, your efficiency just a big thank you from a grateful parent

Insurer: Pets Best

By: Barbara

Useful
January 29, 2019

Nationwide REALLY is on MY Side

I am absolutely amazed and impressed with the pet policies through Nationwide!!! I have three dogs, all covered by Nationwide. The company is wonderful. My dog, Thor was recently diagnosed with cancer (he is only 5). Nationwide has given me the ability to make life altering decisions for Thor!! He is pain free and has quality of life. Thank you, Nationwide. Having a pet with cancer has been less traumatic knowing you have my back!!

Insurer: Nationwide

By: Annette

Useful
January 29, 2019

Great protection for kyour pet

This is great pet insurance. The claims are extremely easy to file. I am very glad that I have this protection for my cat and dog

Insurer: Nationwide

By: Julieanne

Useful

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