Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great insurance!
Claims personnel do great work!
Insurer: Nationwide
By: Bill
VERY SATISFIED
Nationwide has never failed me! They have processed all my claims in a timely matter each time. They truly care about its customers and their pets. I Highly recommend Nationwide if you're looking for the best pet insurance. Hands down the best company.
Insurer: Nationwide
By: Jake
Thank you Nationwide
We love Nationwide! They are on our side!!
Insurer: Nationwide
By: Jody
Helpful to know my pet is covered for whatever she needs
I'm very happy so far with Nationwide - from the wellness coverage to potential emergencies. Nationwide has been very responsive and paid claims just as promised. I'm paying a lot each month for the coverage, but on the other hand, it's there if I should ever need it. When I have had claims to process, Nationwide is always responsive and paying what they promised. I love the fact that they send the funds to my bank and not a check. That really helps alot. I would like to see them receive claims by email much easier. It woudl be best for me to scan and email my claims. I have recommended Nationwide to several friends - all in Texas - so couldn't receive a gift for referring but it's OK - as I want all pets to have good coverage.
Insurer: Nationwide
By: karen
RAMBO
We are so glad with Nationwide Pet Insurance for being so easy to work with. I have submitted claim now for our spoiled and sweet Rambo. We didn't had any problems with submitting the invoices. Nationwide has a speedy response in about a weeks time. They made the enrollment so easy Thank you Nationwide Pet.
Insurer: Nationwide
By: MICHELE
Very reliable - major fan of electronic reimbursements
I've been with Nationwide for my dog's pet insurance since he was a puppy. They have never given me a hard time with his medical expenses, which i think is very rare these days with so many insurance companies trying to dodge the claims to prevent payouts. I recommend Nationwide to all of my friends who have or are about to get pets and make sure they know I feel taken care of. If and when the day comes where I will need to buy my own personal/supplemental health coverage, Nationwide earned my business!
Insurer: Nationwide
By: William
Thanks to Nationwide and our wonderful vet our Shiba Inu, Charlie is doing great
Great pet insurance value available. Nationwide is extremely responsive. Best investment a pet owner can and should make.
Insurer: Nationwide
By: Peter
Fantastic!
LOVE Nationwide Pet Insurance. They are helpful, payments are prompt and they care about our furry family members. Jake has been diagnosed with eye cysts and his coverage has taken away a lot of the headache of costs related to specialist visits and prescription costs since his diagnosis. When your prime concern is your pet's health and well-being, it's reassuring that you can focus on there rather than your pocket book. The monthly cost for the coverage is absolutely worth it. All three of my goldens are covered....and I highly recommend them!
Insurer: Nationwide
By: Justin
excellent service
Always there to help us with Bella. I'll recommended this insurance to anyone looking to protect your best friend
Insurer: Nationwide
By: SEBASTIAN
Nationwide is the very best pet insurance on the planet Earth!
I have never had pet insurance until I got my two toy poodles. I am very pleased with Nationwide. All veterinary supplies are covered. 😊🐾 My vet recommended Nationwide to me. 😊
Insurer: Nationwide
By: Katherine