Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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very pleasant
agents are informed and always ask me about my pup
Insurer: Trupanion Canada
By: Jeremy
amazing customer service
all the staff are great to work with
Insurer: Trupanion Canada
By: Tracy
wonderful!
Trupanion has been wonderful with taking care of both of my dogs and the ease of it all is an added bonus. Thank you Trupanion
Insurer: Trupanion Canada
By: Nicole
Claims are paid quickly
Claims are paid quickly and reps are very helpful on phone
Insurer: Trupanion
By: Susan
exceptional
Customer service is exceptional
Insurer: Trupanion
By: John
personable customer service
Angie was personable & assured me my information would be passed on regarding my new checking account
Insurer: Trupanion
By: Theresa
knowledgeable service
the service agents are knowledgable and truly caring
Insurer: Trupanion
By: Edward
Easy to submit our claim.
It was so easy to submit our claims and the response time and refund was faster than expected.
Insurer: Pets Best
By: Darla
Pets Best is easy and friendly to work with.
Pets Best has always been very easy and friendly to work with. Our dog has a degenerative disease and they have been amazing at processing any and all claims quickly and when extra information was needed they reached out via email and phone. I highly recommend Pets Best!
Insurer: Pets Best
By: Angela