Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Pets Best has been great
Pets Best has been great in providing insurance for our beloved dog, Graham. They have an on-call vet service that has been extremely helpful to us. They are very responsive and the reimbursement for wellness and emergencies have been satisfying.
Insurer: Pets Best
By: Brittney
Positive and informative
All my interactions with staff has been positive and informative. Really happy I went with Pets Best!
Insurer: Pets Best
By: Karen
They are awesome
We have used Pets Best for many, many years and they are awesome. The claims are always paid promptly and mostly all services are covered depending on the plan level you pick. Their response time to any inquiries is great and their customer service awesome. So glad our pets have you in their corner.
Insurer: Pets Best
By: Donna
Easy to work with
Pet's best is very easy to work with and the process to file a claim is simple and straight forward.
Insurer: Pets Best
By: Tuan
Customer service is wonderful
Customer service is wonderful. Very knowledgeable staff and friendly.
Insurer: Pets Best
By: Joann
Nationwide Pet insurance is absolutely the best for your pet(s)
Nationwide has incredible customer service. Provides us assurances that we can give our beloved Hudson (Ragdoll Cat) the best health care. Hudson is a very loved and important member of the family. We are so very happy we have Hudson insured with Nationwide insurance.
Insurer: Nationwide
By: Penelope
Nationwide has been incredibly efficient in helping me to take the best care of my dog. Thank you Nationwide!
I had not purchased insurance for my dogs in the past and this is the first experience I have had with same. I have heard terrible stories from friends regarding their pet insurance from other agencies and how inadequate they are, Nationwide has been the best, I highly recommend them as Nationwide comes through as promised. Thank you Nationwide!
Insurer: Nationwide
By: Karen
Great company. Easy to file a claim
Very easy to work with. Claims are filed easily and reimbursed in a timely manner. Worth every penny.
Insurer: Nationwide
By: Renee
My sweat baby is protected by nationwide
I’m highly satisfied with nationwide insurance for my cat. All claims done quick and nice. I have already recommended my friends to join me in nationwide pet insurance.
Insurer: Nationwide
By: Xin