Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Great coverage
Great coverage for my dog and great customer service
Insurer: Trupanion
By: Cheryl
Answered Questions Well
so nice to have an English speaking person one can communicate with.....also that can answer questions
Insurer: AKC
By: Fielding
True Professionals
The Service Specialist that assisted me is a true professional. She was friendly, professional and truly knowledgeable. It was a great pleasure to receive her assistance.
Insurer: AKC
By: MARYNOEL
I truly appreciate Pets Best.
I truly appreciate Pets Best. You provide quick and timely notifications, expiations as to why a decision was made and above all great customer service. I am very happy with the coverage and support from Pets Best! Keep up the awesome job! Thank you, Jen Wells and her fur babies:)
Insurer: Pets Best
By: Jennifer
Great service
Great service and very efficient! I would love to refer all my friends to purchase Trupanion insurance for their pet! The best insurance company ever! I wish all health insurance company are like pet insurance.
Insurer: Trupanion
By: Elaine
Fantastic!
Great service, quick reimbursement, and they even follow up w a call to check on my puppy
Insurer: ASPCA
By: Michael
Great coverage.
Our dog went through eye surgery, and pets best has helped us meet all of his medical expenses along his road to recovery. They pay as they said they would. Easy process to send in claims. Great coverage, and glad we found them years ago.
Insurer: Pets Best
By: Elizabeth
Easy to file a claim.
Easy to file a claim. Quick response.
Insurer: Trupanion
By: Jamie