Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Nationwide *is by your side*.
The claim submission process was easy and efficient. I had no problems submitting my claim forms and receiving my payments. I am glad that my husband and I decided to obtain pet insurance for our puppy. We have peace of mind knowing that in case we need to go visit the vet, we are covered with Nationwide.
Insurer: Nationwide
By: Rosy
Barney's Last Claim
Nationwide processed our claim quickly. It is a great peace of mind knowing we have support in times when our beloved pet was feeling sick.
Insurer: Nationwide
By: Chad
Hands down best insurance
No questions asked! Always there when you need them!
Insurer: Nationwide
By: Stephen
Warm and courteous
Every time I have ever called or emailed Trupanion, I have always been treated in a warm, courteous and friendly manner. Everyone is professional and Trupanion goes the extra mile for their clients.
Insurer: Trupanion
By: Caren
Have always been very satisfied
Have always been very satisfied with the service & would recommend Trupanion to anyone interested in pet insurance.
Insurer: Trupanion
By: Carol
Love this company.
Love this company. I feel like they really care about my dog and always available to answer any question I have.
Insurer: Trupanion
By: Isabella
Very happy with Pets Best.
My pet has an issue with a-typical seizures. He is on meds and sees his vet neurologist for monitoring and blood work. I am completely satisfied with the way my claims are handled and they are always in a very timely manner. I have 3 pets all insured by Pets Best and I recommend this company to anyone I know that has pets. I am very, very happy with them!
Insurer: Pets Best
By: Nadine
Appreciate the simple and quick claims process.
I appreciate the ease of filing a claim and the rapid response. Also the reimbursement came very quickly too!
Insurer: Pets Best
By: Shannon