Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Can't say anything but "EXCELLENT" service and communications with Nationwide. Highly reccomend their servce to anyone..
Having been policy owners all my pet's life, we are so happy and fortunate to be part of the "Nationwide" Family. Thank you for the great service and we look forward to a long continued relationship .
Insurer: Nationwide
By: Clyde
Having Trupanion Ins has been a blessing to me and my dog!
This insurance is worth every penny you pay. They are there for you when you have questions. Very easy to file claim and respond quickly. I am so glad to have chosen this insurance. They are wonderful!
Insurer: Trupanion
By: Lynne
Happy with the Insurance
I just used my pet Insurance for my dog Tillie and it was really easy to file the claim on a Monday morning and by Friday of that week my claim was taken care of, I will tell everyone what a great pet Insurance plan this is
Insurer: Embrace
By: Connie
Very inpressed
Couldn’t be happier with the quality and service from ASPCA.
Insurer: ASPCA
By: Raymond
I am very pleased with this insurance.
Was hesitant to get the insurance at first, but glad I did. It is very easy and hassle free to put in a claim, and I have received quick responses.
Insurer: Nationwide
By: Jerald
Easy to do business
We really appreciate the ease with which we are able to submit claims and have them paid directly to our bank account. Miss Spirit the cat is doing great after her dental work. It helps to have the insurance that allows us to take the very best care of our pets. Thanks.
Insurer: Nationwide
By: Janine
I recommend Nationwide Pet Insurance to Everyone with pets
After having your insurance for my precious pug, I would never be without it. I refer everyone with a pet to you. Good coverage, service and response to claims. Thank You!
Insurer: Nationwide
By: Carolyn
A quick response
As always, a quick response (although I did get a note telling me about a backlog of claims).
Insurer: Pets Best
By: Winona
Prompt, professional, polite
Prompt, professional, polite, courteous, animal And owner oriented. Responsive, Fast, covers more than I expected. I have recommended you to several people well at the vetnarian hospital.
Insurer: Pets Best
By: Ron
Fair judgement
It took awhile, as we were a new claim (and a new Vet, so a took a little longer to process) we had to get the old records, to update our file on our dogs. But, after all was said and done, we received a fair judgement on our claim. I'm very pleased.
Insurer: Pets Best
By: Sybil