Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
Other Categories
Do whatever it takes
Dina was amazing and extremely willing to do whatever she could to help resolve our issues.
Insurer: AKC
By: Destiny
Excellent service
Excellent service without filling out paper forms.
Insurer: Trupanion
By: Marie
Excellent support
Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.
Insurer: Trupanion
By: Susan
Great customer service
Great customer service and very fast processing of my claims!
Insurer: Trupanion
By: Teresa
I always recommend Trupanion
I always recommend Trupanion to friends, family and clients. The coverage and customer service you provide far exceeds any of the other pet insurance companies I've dealt with.
Insurer: Trupanion
By: Saffron
I'm so grateful
I'm so grateful for helping us get our Miley well enough to come home. My husband and I cannot say enough good things about you!
Insurer: Trupanion
By: Catherine
My vet was able to file claims
My vet was able to file claims and I had an answer within 2 days!
Insurer: Trupanion
By: Denice
Trupanion has been easy
Trupanion has been easy to work with. The application process was easy, and we received a reimbursement without any trouble.
Insurer: Trupanion
By: Megan