Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Excellent customer service
Excellent customer service and quick turnaround with payment :)
Insurer: Trupanion
By: Libby
Custom Coverage
Amy was very knowledgeable and helpful, and allowed me design the coverage for my dog that I wanted.
Insurer: AKC
By: David
Honest and supportive
I've been using Trupanion for over seven years for two pets and have always found them efficient, honest and supportive.
Insurer: Trupanion
By: Sheryl
Extremely Happy
I was extreamly happy Amy answered all of my questions and then some she is an asset to your company
Insurer: AKC
By: Debbie
Outstanding
Keep up the good work. The people were out standing
Insurer: AKC
By: Victor
Automatic and smooth
It was automatic, smooth, and we are very happy with the service. :)
Insurer: Trupanion
By: Linda
Pleasant and Professional
Very pleasant and professional!
Insurer: PetPartners
By: Arnold
Very nice specialist
Phone specialist was very nice.
Insurer: PetPartners
By: Steve