Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Nationwide is the very best
We have had your insurance for about 3 years now and couldn't be happier with them they pay back in about a month from filling the claim and we get it back within a month from filling the claim and we are very proud of you and your service
Insurer: Nationwide
By: Dwight
This was the esiest claim I have ever field or had processed in my entire life, 10 out of 10 all the way!
This claim was beyond easy to file and the follow up was phenomenal. I could not be happier with the service or the product. My fur baby is generally incredibly health, it was a relief to have a helping hand with the unexpected expense.
Insurer: Nationwide
By: Chrystal
Miss
I have found Nationwide easy to work with. Claims are filed without issue and responses are readily received. I never had insurance for previous pets (other than our 4 cats now covered) and I wish I had investigated this coverage sooner.
Insurer: Nationwide
By: Margaret
Great service!
Excellent coverage and speedy response rate. As a new dog owner and ASPCA Pet Health Insurance customer, I am very satisfied with the service thus far.
Insurer: ASPCA
By: Ryan
Prompt, fair and friendly
Prompt, fair and friendly.
Insurer: ASPCA
By: Steve
Outstanding service! We are extremely happy!
Superb service . Easy to work with at every turn. Highly recommend!
Insurer: Embrace
By: Kevin
Hugs!
Hugs to Embrace for being there for me and my little guy Petey. I have an easier time with Embrace than with my own insurance.
Insurer: Embrace
By: Denise
Customer service that actually cares
My dog has had a lot of medical issues in his young 2.5 life. Born blind and suffering several allergies, we continue to seek a permanent solution for him. Without ASPCA insurance, we simply wouldn't be able to afford keeping him part of our family. Furthermore, ASPCA's customer service team has reached out several times to check up on him to see how he's doing and offer advice.
Insurer: ASPCA
By: Stacy
Best Pet Insurance!
I absolutely love Nationwide Pet Insurance. I have had nothing but positive experiences with them! My last cat Rosie unfortunately had FIV and had to be put down and they were so amazing through the whole process and made the reimbursement so easy. I have another cat named Alf and he's had a couple of visits to the vet and they have made submitting the claims so easy! I highly recommend Nationwide to everyone.
Insurer: Nationwide
By: Melissa