Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Trupanion has paid claims
After some initial issues, Trupanion has processed and paid claims with exceptional speed and with minimal interaction
Insurer: Trupanion
By: Greg
The phone help was extremely valuable.
The phone help was extremely valuable. The agent was very patient with a non technical client.
Insurer: Trupanion
By: Sandra
Customer Service was patient
Customer Service was patient, kind, and engaging. On top of that she got me all the forms and answers I needed!
Insurer: Trupanion
By: Robert
Great company, GREAT service.
My dog had his ACL cleaned up ( once they got in, he didn't need the full ACL) I submitted my claims which including physical therapy and in a week, I had payment. I've had several claims with your company and you always pay right away. If I call, you are very caring and helpful. I made the right choice to have you as my dogs insurance provider. Great Company, GREAT Service. Thank you ..
Insurer: Pets Best
By: Jean
Excellent service!
We have recommended Pets Best to all of our friends as the insurance has saved us many vet bills and it is very easy to submit a claim or check on a claim. Excellent service!
Insurer: Pets Best
By: Jim
Quick and easy claims process.
I t is always a very quick and easy process to submit a claim with Pets Best. Whenever I am in need of assistance, the team provides thorough information with a very caring heart. I am very grateful to them for being there for me and my furry family members.
Insurer: Pets Best
By: Joanne
All so amazing and caring
Trupanion employees are all so amazing and caring! I recommend Trupanion to anyone who will listen!
Insurer: Trupanion
By: Marnie
Best insurance
Best insurance the offers such peace of mind. Easy convenient and ˜taken care of .
Insurer: Trupanion
By: Marie