Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Thank You Nationwide
Always exceptional service and great value!
Insurer: Nationwide
By: Todd
You people at Nationwide are the best,!! I will never go without pet insurance.
I really appreciate the fast service from Nationwide. We will never go without pet insurance. We have it on both our Mainecoon’s.I
Insurer: Nationwide
By: Denise
The best pet insurance
1. The best pet insurance company. 2. Excellent customer service. 3. Very easy claim process and great coverage. 4. Personal touch. (our kitty Diego suffers from mega colon. Tim asked about Diego and sent a big hug. 5. Highly recommend !
Insurer: Healthy Paws
By: Daniela
We are very satisfied with Nationwide Insurance!
We give Nationwide Insurance an excellent review.. reasonable rates and very efficient
Insurer: Nationwide
By: Maria
Best Insurance!
Shortly after getting my golden puppy I felt at sometime, health insurance would be a good investment. She is very driven and full of energy. We hike, train and fish together. At four she was diagnosed with severe hip dysplasia. My vet recommended a full hip replacement in her left hip. I contacted Healthy Paws to confirm I would be reimbursed 90% of the cost. A few days after the procedure they direct deposited that amount into my bank account. It was a life saver. Excellent customer service, and prompt payment put me at financial ease. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jerry
Only Wish my health care was as seamless and comprehensive!!
Nationwide makes caring for my busy baby boy much less stressful. He is a handful and has his issues but I love him endlessly and I know that Nationwide has my back and his best interest. Thank you so much
Insurer: Nationwide
By: Debra
Best decision to get pet insurance coverage through ASPCA Pet Health.
Never thought we would need to use the pet insurance coverage but our Golden Retriever ruptured his CCL playing catch and we have been so pleased that we made the decision to purchase the insurance through ASPCA Pet Health. The claim process has been straightforward and the convenience of submitting the documentation online much appreciated.
Insurer: ASPCA
By: Leslie
Great Customer Servce
Great customer service. I faxed my information in, and the next week it was posted for review. No one wants to go through emergency situations with their pets, but it’s comforting to know that I had Nationwide pet insurance to help with the cost, and you really came through!! Jasper Jenkins is doing great!, thanks to Nationwide, for helping us financially to give Jasper the care he needed.
Insurer: Nationwide
By: Sonya
We feel well taken care of!
We feel well taken care of with Nationwide Pet Insurance! It's our first pet and this insurance has made everything so easy for us. We're able to give our pet the best with Nationwide.
Insurer: Nationwide
By: Julia
Worth it!
I've had nothing but great experience with Nationwide Pet Insurance. It absolutely made all the difference when my cat became sick right as I was moving and going on a trip within a week of each other. I just mailed in my claim and received a notice of when to collect my money and transfer to my bank. My only comment would be that rather than mail the claims, there should be a way to submit them via the internet from their site.
Insurer: Nationwide
By: Celine