Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,297 total


October 22, 2018

Nationwide take great care of our Toby.

We are very happy with our Nationwide Pet Insurance and have recommended it to many of our friends. We have both the Wellness and Illness plan and are very happy with the reimbursements we get for Toby's care. Nationwide is fair and provides what they say they will cover in our policy no questions asked.

Insurer: Nationwide

By: John

Useful
Verified October 22, 2018

EXCEPTIONAL

TRUPANION IS ALWAYS PROFESSIONAL AND HELPFUL

Insurer: Trupanion

By: DONNA

Useful
October 22, 2018

I could not be happier with the service and coverage provided by Nationwide Whole Pet Insurance.

Excellent company and service. As long as you provide all doctors notes, detailed bill and properly completed claim form the process and service is excellent. Thank you for providing this service. It gives me GREAT piece of mind.

Insurer: Nationwide

By: Jan

Useful
October 22, 2018

We have been very satisfied with the quality of coverage from Nationwide.

we have two boxers & nationwide Insurance has been very cooperative with the coverage for them.

Insurer: Nationwide

By: barbara

Useful
October 22, 2018

Excellent customer service

Excellent customer service and great insurance offer

Insurer: Trupanion

By: Tatiana

Useful
October 22, 2018

I've been very impressed

I've been very impressed and so happy for how easy everything is with Trupanion.

Insurer: Trupanion

By: Jen

Useful
October 22, 2018

Friendly customer service

Friendly customer service, prompt payment on claim.

Insurer: Trupanion

By: Kristi

Useful
October 22, 2018

Very easy to submit claims.

I called before Miller's surgery to find out how his insurance worked. The lady who helped me explained the process, and the pay-out. After his surgery I submitted the paid itemized bill online and Pets Best sent over a check in the amount that I expected. Very easy and Miller is walking on all fours again! Thanks Pets Best!

Insurer: Pets Best

By: Jamie

Useful
October 22, 2018

Very easy claim submission.

Very easy claim submission and prompt direct deposit, couldn't be any easier. Thanks

Insurer: Pets Best

By: Roy

Useful
October 22, 2018

Extremely fast.

Claim was submitted on Thursday and check was in hand the following Monday. Extremely fast.

Insurer: Pets Best

By: Anthony

Useful

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