Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Nationwide take great care of our Toby.
We are very happy with our Nationwide Pet Insurance and have recommended it to many of our friends. We have both the Wellness and Illness plan and are very happy with the reimbursements we get for Toby's care. Nationwide is fair and provides what they say they will cover in our policy no questions asked.
Insurer: Nationwide
By: John
EXCEPTIONAL
TRUPANION IS ALWAYS PROFESSIONAL AND HELPFUL
Insurer: Trupanion
By: DONNA
I could not be happier with the service and coverage provided by Nationwide Whole Pet Insurance.
Excellent company and service. As long as you provide all doctors notes, detailed bill and properly completed claim form the process and service is excellent. Thank you for providing this service. It gives me GREAT piece of mind.
Insurer: Nationwide
By: Jan
We have been very satisfied with the quality of coverage from Nationwide.
we have two boxers & nationwide Insurance has been very cooperative with the coverage for them.
Insurer: Nationwide
By: barbara
Excellent customer service
Excellent customer service and great insurance offer
Insurer: Trupanion
By: Tatiana
I've been very impressed
I've been very impressed and so happy for how easy everything is with Trupanion.
Insurer: Trupanion
By: Jen
Friendly customer service
Friendly customer service, prompt payment on claim.
Insurer: Trupanion
By: Kristi
Very easy to submit claims.
I called before Miller's surgery to find out how his insurance worked. The lady who helped me explained the process, and the pay-out. After his surgery I submitted the paid itemized bill online and Pets Best sent over a check in the amount that I expected. Very easy and Miller is walking on all fours again! Thanks Pets Best!
Insurer: Pets Best
By: Jamie