Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Awesome!
Very easy to submit claims, get your refund quick, very good costumer service
Insurer: Nationwide
By: Corinne
Timely
Very efficient and timely in processing claims. Thank you.
Insurer: Nationwide
By: Debra
Best pet insurance ever!!
I have been with in brace for several years, and have nothing but good things to say about them. They have always been very fair with every claim we have submitted. This past year we have submitted quite a few, and it has been such a comfort to know that they are there for us.
Insurer: Embrace
By: Vicki
Will be referring friends!
Great service and quick! Really loved how it was handled and will be referring friends!
Insurer: Pets Best
By: Heather
Terrific
I was reimbursed more than I was expecting to be, which was a wonderful surprise. The ease of submitting my claim(s) and the courtesy of your customer service folks is terrific.
Insurer: Pets Best
By: Gail
Very quick with processing
Very quick with processing
Insurer: Pets Best
By: Sabrina
Impressed with your service
Great first experience with your company. We have carried pet insurance on all current and past pets for many years and are impressed with your service.
Insurer: Pets Best
By: Laurie
Whole process was great
I thought the whole process was great. Everything that was not covered made sense, the claim was easy to file, the response was quick. Great job.
Insurer: Pets Best
By: Joe