Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Excellence in Service
ASPCA is the best! The service has been a 10 across the board. Customer service is always professional, knowledgeable and they truly care about pets. Submitting claims are easy & are processed quickly. Everyone is very helpful and you do not find that a lot these days, so I really value & appreciate the attention to detail that I have received.
Insurer: ASPCA
By: Stephanie
Great service...thank you!
Awesome service
Insurer: Embrace
By: Cindy
Excellent!
My puppy has unfortunately had a number of issues/testing early on. Nationwide has covered everything they said they would and processed the claims easily and quickly! No complaints at all and so glad I got nationwide!
Insurer: Nationwide
By: Lindsay
uncomplicated peace of mind
We have had several different Pet Insurance companies over the years to cover our rescue dogs and Nationwide is by far the most affordable, easiest to work with while providing peace of mind for us when we have health issues with our pets. We appreciate the coverage and the ease of dealing with them.
Insurer: Nationwide
By: Kaneen
Max
Review time could have been better. Outcome was good.
Insurer: Nationwide
By: Eve
Embrace Insurance is the best!
Always responsive and they turn around the claims quickly. I always recommend Embrace Insurance to my friends and family.
Insurer: Embrace
By: Linda
No regrets buying this insurance!!
The coverage is excellent. The claims process is simple and efficient. When I have called to ask a question the associates have always been helpful and kind.
Insurer: Nationwide
By: Lori
Very impressed with service
Couldn't be happier with the service Nation Wide has provided us with claims.
Insurer: Nationwide
By: Elaine
Great company to do business with.
This is a wonderful company. They were one of the companies our vet recommended. Their assistance with all our vet bills has been a life saver. They have covered virtually everything we encountered with our Sophie. I could never envision doing business with anybody else. I am so glad we got pet insurance through Nationwide. If you don't have it, get it. Thank you.
Insurer: Nationwide
By: Carl