Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Claims are always processed quickly
Claims are always processed quickly, The customer service team are courteous and concise.
Insurer: MetLife
By: John Oddo
A conversation with Aileen
Aileen was very informative and patient in helping me understand what my insurance would cover and the cost of such coverage.She came across as sincerely interested in getting me the best coverage possible for our dog Millie. I was impressed!
Insurer: Fetch
By: Gary Kirlin
The agent was pleasant and very…
The agent was pleasant and very knowledgeable
Insurer: Nationwide
By: Customeur
Super responsive!
Blown away with the response time and support. Phenomenal!
Insurer: Trupanion
By: Hilary
Karley was amazing regarding the…
Karley was amazing regarding the service she provided.
Insurer: Fetch Canada
By: Kirandeep Kaur
Thank you for approving my cats…
Thank you for approving my cats insurance appeal. He is doing better and I do not feel as stressed with how I am going to pay for his medical bills.
Insurer: Trupanion
By: Ashley
Reps are very helpful
Reps are very helpful Website easy to use for claims
Insurer: Spot
By: Debbie Martin
Quick claims process
Quick claims process. Very knowledgeable staff.
Insurer: MetLife
By: David