Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Fantastic. I switched from PetPlan and couldn’t be happier.
You guys are great. The app to process my claim is easy to use. I love that I can just take a photo of the invoices and send them thru the app. Your response to pay my claims has been exceptional as well. Glad I switched from PetPlan. Thanks again. Angelo
Insurer: Nationwide
By: Angelo
Simply the best!
I can’t say enough about Nationwide pet insurance. The claim procedure is so easy and it’s a relief knowing that our boys have such amazing insurance.
Insurer: Nationwide
By: Nicole
Timely Response
I have been happy with claim process and timely response.
Insurer: Nationwide
By: Sam
Trust Nationwide. They take care of me
I called numerous times because it was a scary situation. Every time I finished the call with confidence that all would be okay. My claims were settled faster than some human insurance claims.
Insurer: Nationwide
By: Jeri
Very impressed with Nationwide’s fast and easy service!
I’ve had my dog less then 3 years and he has needed 2 surgeries 😔I feel blessed with Nationwide you make filing claims easy and you are fast and efficient with reimbursement. 👍🏼👏🏼Thank you!
Insurer: Nationwide
By: Mary
Sometimes it takes a bit long to get answers
Sometimes it takes a bit long to get answers to your claim but overall a really good experience
Insurer: Trupanion
By: Pier
Wonderful company for pet insurance
Quick response, clear understanding of claim
Insurer: Trupanion
By: Edward
Excellent experience!
Very easy to submit a claim, quick response time also.
Insurer: Trupanion
By: Gail