Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Always been good
Customer service has always been good.
Insurer: AKC
By: Desiree
Always a good experience!
Always a good experience, I feel supported through our cat Petey's kidney disease progression. Thank you Trupanion!
Insurer: Trupanion
By: Connie
Trupanion has helped along our journey
I have a chronically sick dog who needs lots of rehab and medical attention. Trupanion has helped us through this journey.
Insurer: Trupanion
By: Beverly
exemplar of pet insurance
I would consider Trupanion the exemplar of pet insurance as they have always reconciled my claims with professionalism, promptness, and with ease. Thank you Trupanion for being there for me and especially for my three pet companions.
Insurer: Trupanion
By: Klaus
Lucky that I bought Trupanion
I am so lucky that I bought Trupanion. Who could have ever predicted that my beautiful puppy would get such a nasty infection. Inn this most difficult time for our family, Trupanion has taken the stress out of the decisions that we have had to make. They made it so easy. No arguing, no waiting, just help when it was needed the most.
Insurer: Trupanion
By: Sarah
The online claim process was easy
The online claim process was easy to use and was approved and paid quickly. I am very happy with the service.
Insurer: Trupanion
By: Kristen
Completely satisfied
COMPLETELY SATISFIED WITH THE WHOLE PROCESS!
Insurer: Pets Best
By: Richard
I am so lucky
I am so lucky that I bought Trupanion. Who could have ever predicted that my beautiful puppy would get such a nasty infection. Inn this most difficult time for our family, Trupanion has taken the stress out of the decisions that we have had to make. They gahe made it so easy. No arguing, no waiting, just help when it was needed the most.
Insurer: Trupanion
By: Sarah
I would consider Trupanion the exemplar
I would consider Trupanion the exemplar of pet insurance as they have always reconciled my claims with professionalism, promptness, and with ease. Thank you Trupanion for being there for me and especially for my three pet companions.
Insurer: Trupanion
By: Klaus