Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Always available, easy claim reimbursement & great customer service
Nationwide pet insurance has been wonderful to work with. They make everything easy. And reimbursement is quick and also easy.
Insurer: Nationwide
By: Tamera
Reliable and prompt and easy claims
you guys are awesome! You’ve covered my dog through tough times and I’m thankful! I just lost my fur baby Murphy RIP and will always use you’re company for coverage of any future pets and the boxer I have currently.
Insurer: Nationwide
By: Meg
We're so relieved and thankful that Nationwide covered 90% of our dog's cataract surgery and processed the claim quickly!
We were taking a big gamble when we decided to have cataract surgery for our dog, Rizzo. We didn't know if Nationwide would cover the surgery, which was very expensive, but we'd had good experiences and hoped for the best. Without the surgery, Rizzo would be blind in both eyes. Now he can see great in one eye (the risk of complications with the other was too high) and has renewed energy and spunk. He loves playing fetch! Nationwide processed our claim so quickly, and we were thrilled when they covered 90% of the cost. My family - including Rizzo - is so thankful to Nationwide!
Insurer: Nationwide
By: Maureen
Nationwide is the best pet insurance there is out there!
Nationwide is fast at processing claim, easy to use and very helpful anytime I have had questions! We couldn’t be happier with this insurance! Thank you!
Insurer: Nationwide
By: Tim
Thank you Nationwide
I am so impressed with how flawless the claims process is . Claims are processed and paid in less than 30 days. Whenever I’ve had to call with questions, the customer service has been empathetic, professional and resolved all issues promptly. Hands down the best pet insurance agency around. Thank you!
Insurer: Nationwide
By: Leanne
service
Speedy and prompt claim return. Great communication with emails and newsletters also. THANK YOU.
Insurer: Nationwide
By: Julie
TPLO Surgery and Reimbursement
My dog recently underwent a TPLO surgery. The surgery alone was about $2900 and Nationwide had my claim back to me in just a couple weeks. When spending all of the money associated with the procedure it was great to know i would have my money back quickly!
Insurer: Nationwide
By: Samantha
Great
Great service. Easy to submit claims
Insurer: Nationwide
By: Patricia
Peace of mind
We are very happy with Milo’s insurance - ASPCA insurance. Claims have been processed quickly, reimbursement rates are excellent and follow-up is outstanding. I highly recommend this insurance.
Insurer: ASPCA
By: Madelin
Great
You guys are prompt and professional! Thank you!
Insurer: Nationwide
By: Patty