Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Good service
Always fast service and pleasant people
Insurer: ASPCA
By: Alicia
So far, not a good place to shop.
I have two claims on Douglass that are over two months old that you have failed to act on. You won't tell me if you will pay them or not. I call on a regular basis on these and all I've gotten is a royal run around. You won't even tell me if you'll pay them or not, and I've become extremely angry and frustrated with you people. You need to settle these claims ASAP or tell me you've denied them. This has gotten to be pure BS.
Insurer: Nationwide
By: Sandra
Would highly recommend Nationwide to anyone
I would highly recommend Nationwide to anyone with a dog and I rave about how wonderful you are!
Insurer: Nationwide
By: Andrea
My dogs say thank you
I adopted 2 havanese in jan 2019. I have used your pet insurance twice. I am extremely satisfied with nationwide pet insurance and would recommend. Diamond and Ryder are very thankful
Insurer: Nationwide
By: Joanne
Totally worth it!
Nationwide has been so helpful. From utilizing the vet helpline to processing claims, it is an easy experience that takes the confusion out of insurance. With getting a new puppy in the city, it was important that we were covered and boy, did that pay off! We had a few incidents and Nationwide was quick to pay and available for help.
Insurer: Nationwide
By: Liz
Best Pet Insurance Ever
Very happy we chose Healthy Paws They have excellent customer service and the App makes the process so easy. Would recommend to anyone looking for pet insurance
Insurer: Healthy Paws
By: Teresa
VPI is easy to work with
I appreciate VPI following up on Chloe after her surgery. VPI processes claims quickly. I am thankful for Pet Insurance it has helped with our vet bills.
Insurer: Nationwide
By: Tami
I feel Sammy is always being care for in all areas which he deserves🥰
Your the best!!
Insurer: ASPCA
By: Deborah
Insurance for your pet gives you peace of mind.
This insurance is great. My puppy has had some issues, mainly due to him eating foreign objects. The insurance claims are easy to file and are paid in a timely manner. I am very satisfied with this company.
Insurer: Nationwide
By: Stacy