Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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So thankful we chose Healthy Paws!
Healthy paws came thru for us when Gidget needed surgery.we could concentrate on getting her better and not the bills! It was quick and easy, and they checked on her afterwards.. this is a wonderful company and I highly recommend them! Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jill
Customers service has been wonderful
Everything has been great with service . I did recommend to my sister and she got insurance for her pet
Insurer: Nationwide
By: Frieda
FIGO expedited our claims quickly and demonstrated compassion with every contact.
FIGO expedited our claims quickly and demonstrated compassion with every contact. They provide outstanding, hassle-free service and a deep caring attitude.
Insurer: Figo
By: Dr.
Wonderful
The customer service at Pets Best is wonderful.
Insurer: Pets Best
By: Judith
Won't use anyone else
This is the easiest it's ever been for me to utilize pet insurance, get paid for what they promise to pay and the ease of filing the claim is what sold me. Sometimes they ask for more info and it takes a little longer, but I completely understand. I highly recommend Pets Best and wouldn't use anyone else ever again!
Insurer: Pets Best
By: Monica
Exceptional service
Exceptional service
Insurer: Pets Best
By: Leisha
Pets Best is the best
Pets Best is the Best, they helped us for many years now with our dogs. Response time is great and there are real people on the phone. We would recommend Pets Best to any dog owner.
Insurer: Pets Best
By: Claudia
I love the human aspect
All my claims for both my dog have been made with the utmost respect and dignity. For example when my beloved Sawyer passed away I called to alert pets best the person receiving my call told me exactly what to do and that I need not worry about a thing. She also expressed her condolences which were heartfelt. I love the human aspect of each time I have called especially when I have been panicked. When my Tucker ate rat poison, the person I spoke with about the claim walked me through my policy and how to file my claim. Tucker made a full recovery and I just can't say enough wonderful things about pets best!
Insurer: Pets Best
By: Robin