Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Quality Care
Embrace has come through on every claim I have made and any time I needed information. I am very happy I chose them for my cats.
Insurer: Embrace
By: Brendan
With some unexpected health issues, having Nationwide has been a huge benefit.
We are very happy with our choice of investing in Nationwide Pet Insurance for our Goldendoodle, Eli! He has an amazing personality and is a huge part of our family. Taking care of his health is extremely important to us. With some unexpected health issues, Nationwide Pet Insurance has been great! I've had to talk to the staff on the phone and they are always patient, caring and helpful. It's also very easy to file a claim or check the status. Thank you Nationwide Pet Insurance!
Insurer: Nationwide
By: Beth
Very Knowledgeable
Excellent representative, very knowledgeable and helpful.
Insurer: AKC
By: peter
Helpful and polite
The gentleman I spoke with was so helpful, polite, & professional. Thank you very much
Insurer: AKC
By: Francene
Terrific
Adam was terrific in helping me chose the best policy for Chloe..
Insurer: PetPartners
By: DARLENE
Very kind
Very kind treatment during a sad time
Insurer: Pets Best
By: Ruth
Very prompt processing
Very prompt processing once you received the medical records. Thank you!
Insurer: Pets Best
By: Geri