Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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So happy for the quick response and payment.
Very happy with this company this is my first claim and I can't say enough about how quickly they have dealt with the claim
Insurer: Trupanion
By: Joanne
Nationwide is the best insurance ever!!
I have been with Nationwide for 15 years. They are the best, customer service is excellent, and claim reimbursement is fast!!
Insurer: Nationwide
By: Phyllis
THANKS FOR CARING!
Thank you for taking care of the claim for Maggie. It was completed quickly and I appreciate the call asking how Maggie is doing.
Insurer: ASPCA
By: DEBRA
Best insurance ever
I am so happy with my nationwide pet insurance for my dog and when I got my bird I was amazed I could add her to my policy as well. I’m a government employee and get a discount on my bill every month which is wonderful! I also love that I can have my payment taken directly out of my paycheck. The few times I’ve called (because I was having trouble logging in online) the staff was very helpful and incredibly friendly. I always always always recommend nationwide to people I know!
Insurer: Nationwide
By: roseanne
The most stress free business relationship ever!
As long as we have pets, they will have Healthy Paws policies! Our relationship with Healthy Paws, right from the start, has been easy, delightful, beneficial, and stress free! Submitting claims is a simple and quick process no reimbursement is almost as quick. I can't think of any other business/organization I have dealt with that has been as satisfying and troublefree as Healthy Paws. Other companies could take lessons from them! Really!
Insurer: Healthy Paws
By: Marty
Great Pet Insurance!!
Always on time getting my refunds and customer services is great.
Insurer: Nationwide
By: SILVIA
Nationwide has been great!
We really appreciate the great support Nationwide has provided while we address our dog’s condition.
Insurer: Nationwide
By: Lori
Awesome service and resource to have
Never thought to ever have insurance for my pup until our visit to the vet. Nationwide makes it simple to submit our claims for Phoebe's visit.
Insurer: Nationwide
By: Sergio
Very Happy with your services
Very Happy with your companies service
Insurer: Nationwide
By: Danny