Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Love your customer service
Love your customer service and prompt processing of claims!
Insurer: Pets Best
By: Heidi
Fantastic
I spoke with Adam who was fantastic.
Insurer: AKC
By: Petria
Helpful, Informative, Nice
The AKC staff is very helpful, informative, and nice!!
Insurer: AKC
By: Nancy
Explained everything
Representative was very kind and explained everything thorough.
Insurer: AKC
By: Oscar
great service!
The representative was knowledgeable and polite, great service!
Insurer: AKC
By: Teresa
Very customizable plan
This is my first experience with pet insurance. I did a LOT of research and PetsBest was the BEST choice for me and Maverick. Very customizable plan and quick and easy claims process.
Insurer: Pets Best
By: Melanie
Claims handled immediately
My claim was handled immediately and I am thankful with the efficiency of your company.
Insurer: Pets Best
By: Ann
Very Easy!
Very Easy! Uploaded receipt and within days the payment went into my account. Insurance was the best thing.
Insurer: Pets Best
By: Eleni