Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Thank you, thank you, thank you!
Getting Nationwide Pet Insurance, especially the Whole Pet Wellness Plan, has been the best investment for my family. Especially recently when my pup has been sick requiring ongoing treatment, it is great to know I have Nationwide to help with cost and make sure Rico gets the care he needs. It gives me such piece of mind and the process is so easy. We really appreciate the service and commitment!
Insurer: Nationwide
By: Jennifer
Always great!
Service provided is always timely and easy, thanks for the help!
Insurer: Nationwide
By: Anita
Easy process.
Thank you for excellent customer service, and ease of submitting claim and smooth process.
Insurer: Nationwide
By: Jessica
Still trying to decide if I like Nationwide as compared to Embrace
I have received many letters telling me that my dog has too many preexisting conditions that won't be covered. I think one letter would suffice but many of them rubbing it in my face. I think Nationwide is best for those who have puppies and to stay with the company for the entire time not those who have older pets. We fought against pre-existing conditions clause for humans... that should be applied to our animals as well.
Insurer: Nationwide
By: Naomi
Amazing
I have had nothing but excellent and amazing experience with Nationwide!
Insurer: Nationwide
By: Meghedie
Awesome Service
Every contact that I have made with Nationwide on behalf of my boys (my 3 dogs) -- has been outstanding! I only wish my health insurance was as good as what you guys do for my dogs. thanks
Insurer: Nationwide
By: Pam
I have been very pleased with my pet insurance through the ASPCA.
I have been very happy with the ASPCA pet insurance. The app makes it extremely easy to submit and claim and the claim in processed within two weeks or less. If I have any concerns I can easily contact ASPCA and their friendly staff are always happy to assist me. I will definitely stick with this insurance.
Insurer: ASPCA
By: Nicole
Prompt assistance
So far I have been greatly satisfied with ASPCA services and promptness.
Insurer: ASPCA
By: S.