Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Nationwide is the best provider for pet insurance!
I have never had any issue with filing a claim for either one of my pets that are insured through Nationwide. We appreciate the fast responses and the support. I just recently referred a family member to Nationwide and she was equally impressed with the assistance she received to start her policy over the phone. In return, I received a $20 Amazon gift card. How awesome is that!! Thank you!
Insurer: Nationwide
By: RayAnn
Trupanion has been the most dependable, reliable, prompt insurance company, and is compassionate people to deal with Thank you
Trupanion Ins Co is the most caring, concerned and prompt company. I don't have to worry about paying my vet bills because I know Trupanion will be there for me. Pepe's life has been extended by going on a year now, and I owe it all to being able to pay for his vet bills with no worries because I know I will be receiving a check from Trupanion in a very timely manner. Thank you for being there for all of pet lovers.
Insurer: Trupanion
By: Ginger
There when you need them
Very caring people , listen to your story. Saved my dog twice from being put down because of payment for help needed. My dog had a stoke 3 years ago and we were able to get the care needed. Now Eva has cancer and we're able to keep ahead and give her quality of life , till the time comes. We now have a puppy Bailey and have both well and major coverage for her. Thank you Nationwide.
Insurer: Nationwide
By: Rosemary
Good coverage
Good coverage,prompt payment, good customer service, short on surgery benefits-out of touch with what it costs.
Insurer: Nationwide
By: Maurine
Excellent pet insurance!
Excellent pet insurance. Fast and no hassles. Easy to use on-line claims. Our over active German Shepherd has had several claims over the years and Healthy Paws has never failed to come through often finding other allowable charges I failed to claim.
Insurer: Healthy Paws
By: William
Excellent
I am very happy with the pet insurance. I recommend this insurance to everyone. It’s fast and easy. I will never have another pet without getting your insurance. Thank you
Insurer: Nationwide
By: Patricia
Fast and Easy Reimbursement
The claim process is straight forward and simple. Get the vet care note, the paid invoice and fax. It was that simple. I received confirmation of receipt and reimbursement within two weeks. I really appreciate the timely support in the care of my dog.
Insurer: Nationwide
By: Natalie
Helped me fix a mistake
I had messed up on some info about daisy and the lady that helped me made it very easy to fix her info
Insurer: Pets Best
By: Danielle