Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Helped me fix a mistake
I had messed up on some info about daisy and the lady that helped me made it very easy to fix her info
Insurer: Pets Best
By: Danielle
Best insurance company
Best insurance company I've ever dealt with!
Insurer: Pets Best
By: Michael
Very professional
The company is doing a great job and very professional. I wish you insured people, too.
Insurer: Pets Best
By: Tiffany
Does their research
I'm glad they researched the claim and called my vet for more information.
Insurer: Pets Best
By: Christine
One less thing to worry about
I have my 5 dogs covered by Pets Best and any time they have needed medical attention due to illness or accidents, I have had the ability to get them the care they needed knowing that I would be able to access their plan benefits and the reimbursement would occur in a timely manner. It is one less thing for me to worry about when I am already stressed because of their distress.
Insurer: Pets Best
By: Zandra
Exactly what I had hoped for in an insurance company
Nationwide has been outstanding to this point. No complaints. Allows my little ones to get the best care possible.
Insurer: Nationwide
By: James
Greatest Pet Insurance Company
I want the best insurance I can obtain for my pets and Nationwide is the best. I had a Gordon Setter who developed oral melanoma and the cost of treating her was astronomical and Nationwide was there with me at every turn. My little Shih Tzu recently had to have very expensive blood tests run and Nationwide was there to help considerably with that expense. I recommend to every dog owner I know that they carry pet insurance because if costly health issues arise what treatments you select may be cost based and if you have Nationwide you will be able to make the very best treatment decision for your beloved pet. Nationwide is a great company with great follow through, great customer service. I am a forever appreciative customer and have only words of praise for the peace of mind that they offer.
Insurer: Nationwide
By: Judy
Having pet insurance gives me peace of mind
I have always had pet insurance for my dogs. And Nationwide has been easy to work with and very timely.
Insurer: Nationwide
By: Betty
Smartest thing I have ever done!
Nationwide is amazing! So grateful I have them as my dogs insurance company
Insurer: Nationwide
By: Sarah
Excellent
Very easy to file a claim on line. Speedy update of claim status and reimbursement within ten days of claim submittal.
Insurer: Healthy Paws
By: Blake