Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Nationwide Pet insurance is absolutely the best for your pet(s)
Nationwide has incredible customer service. Provides us assurances that we can give our beloved Hudson (Ragdoll Cat) the best health care. Hudson is a very loved and important member of the family. We are so very happy we have Hudson insured with Nationwide insurance.
Insurer: Nationwide
By: Penelope
Nationwide has been incredibly efficient in helping me to take the best care of my dog. Thank you Nationwide!
I had not purchased insurance for my dogs in the past and this is the first experience I have had with same. I have heard terrible stories from friends regarding their pet insurance from other agencies and how inadequate they are, Nationwide has been the best, I highly recommend them as Nationwide comes through as promised. Thank you Nationwide!
Insurer: Nationwide
By: Karen
Great company. Easy to file a claim
Very easy to work with. Claims are filed easily and reimbursed in a timely manner. Worth every penny.
Insurer: Nationwide
By: Renee
My sweat baby is protected by nationwide
I’m highly satisfied with nationwide insurance for my cat. All claims done quick and nice. I have already recommended my friends to join me in nationwide pet insurance.
Insurer: Nationwide
By: Xin
Best decision I could make for my loved one.
I am beyond grateful to Nationwide for offering pet insurance. You bring a furry loved one into your home and life with all the best intentions and you look forward to many adventures together, but then life strikes. I am on a fixed income and I know that if it wasn't for having pet insurance, I would more than likely have to say good-bye due to high costs of certain veterinary care. I am so glad I purchased the best plan Nationwide offers because without it, I would be grieving right now. Nationwide has been easy to deal with thus far; the claims are easy to submit and have been completed within 30 days. Thank you Nationwide!
Insurer: Nationwide
By: Jeannette
AMAZING
I LOVE NATIONWIDE ! I REALLY APPRECIATE THE FAST RESPONSE I HAVE NEVER HAD TO WAIT MORE THAN 30DAYS AFTER CLAIM SUBMISSION. REIMBURSEMENT IS GREAT AND IF I EVER HAVE A QUESTION ABOUT CLAIMS THEY HAVE FANTASTIC CUSTOMER SERVICE.
Insurer: Nationwide
By: MAYRA
Knowledgable and genuinely care about my dog.
Nationwide Pet Insurance has been there every step of the way from the moment I adopted my dog, through different ailments, and providing assistance as we worked through treatments. The customer service reps were more than happy to answer any questions I had about my coverage, claims, and general inquiries. Buying this coverage is the best decision I've ever made, and it's worth every penny.
Insurer: Nationwide
By: Jessica
Fast and Easy
I always feel like PetsBest has my peace of mind and my dog's happiness first. They are fast on the claims and the filing process is so simple.
Insurer: Pets Best
By: Ryan
Simply the Best
I have six dogs and have tried almost as many pet insurance companies. I've been disappointed in all of them, until Trupanion. When my young puppy got a mystery skin ailment that we had trouble diagnosing, Trupanion was there every step of the way, right up to the specialist. Their customer service is awesome, and the speed of their response to claims is astonishing, with reimbursement just as fast. If I could, I'd rate them higher than 10!
Insurer: Trupanion
By: Ann
This company is a sham and will fight you tooth and nail on your claim, so sad, such a rip off!
The company claims they will cover your pet when they need surgery. Well my dog has a injuryed leg and needs surgery. After paying over $500.00 in premuins the company will not cover any part of the surgery my dog needs, the pain medicine, xrays, or the diagnostics that determined what surgery was needed. So i have a dog in pain and in need of surgery. This company is not wiling to pay a dime to help in this situation. Do not buy a policy from this company , it is a sham and will rip you off.
Insurer: Trupanion
By: James