Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Very quick turn around for the Reimbursement
Nationwide was great during this process with my dog. It’s hard enough going through that so I’m really happy with the quickness is their communication as well as how easy it was to get the reimbursement rt to my account. I’m so thankful I have this insurance for my pet.
Insurer: Nationwide
By: Brittney
great service
Nationwide dog insurance is very easy to work with and quick with processing claims. The EOB's are very helpful as well.
Insurer: Nationwide
By: Pam
Great service
Customer service is helpful and claim processing is very fast!
Insurer: Nationwide
By: Christopher
Peace of mind!
I have found Trupanion to be a great Company. They have been a pleasure to work with. I recommend them highly.
Insurer: Trupanion
By: Henry
Excellent service
You guys are simply amazing. Your service has always been incredible.
Insurer: Trupanion Canada
By: Brenda
Easy as 1-2-3
I have never had any problems submitting any claim that I have had. The explanation of what is being covered is great because I know exactly what to expect. Nationwide makes it so easy to submit a claim that it is virtually effortless. So glad that I choose Nationwide as my insurance for my four legged family member.
Insurer: Nationwide
By: Gilbert
Best insurance
We love Nationwide. The customer service is great and it's super easy to file claims. We always recommend nationwide.
Insurer: Nationwide
By: Paula
Claim evaluation is consistent and quick.
I find this company’s claim submission evaluation to be done in a consistent way across previously submitted claims. I’ve only had to contact customer support once to inquire about a delayed claim. The f/u was handled quickly and efficiently. Would recommend this company to my friends because I think they do a good job.
Insurer: Nationwide
By: Kathleen
Nationwide has been a great experience for us in having pet insurance!
Everyone is always so nice when you call, they ask about your pet and how they are doing. I have never had issues with this insurance and always fast to submit refunds. Our pets have really had a lot of stuff hit them in the past few years and thank you so much for your fast responses, refunds sent fast, caring for our pets by asking how they are doing! I try to recommend this insurance company to all pet owners in this boxer site I belong to and to friends.
Insurer: Nationwide
By: Tracy
No hassle reimbursement
I have had a few issues with my Great Dane, the biggest one was him having a blockage which resulted in hospitalization. Each time I have ever submitted a bill for reimbursement, HealthyPaws without any push back quickly sent me my checks. Not used to this kind of service from insurance companies.
Insurer: Healthy Paws
By: Ryan