Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Service
Great Customer service, ease of claims and money reimbursement
Insurer: ASPCA
By: Penny
Wonderful
Easy to file, no hassles, prompt service, peace of mind
Insurer: Nationwide
By: Andrew
So easy and helpful
Nationwide is an excellent insurance program for my pet. It makes sense financially and takes the worry of an unexpected huge vet bill away. Claims are easy and paid quickly right into my bank account. Customer service is excellent, thank you!
Insurer: Nationwide
By: Kathy
Good compassionate service
Good service .
Insurer: Nationwide
By: Lina
Nationwide is great!
We have loved Nationwide Insurance since we got our dachshund puppy Quincy. We have had one health issue where he needed to have testing as well as x-rays completed. Nationwide quickly processed the claim and had our insurance payment to us in a timely fashion. The fact that Nationwide also covers routine preventive maintenance medications is also a positive. I will definitely be recommending Nationwide to other friends and family when they add a new fur baby to their families.
Insurer: Nationwide
By: Chris
Nationwide Outstanding Way Above the Rest
Don't hesitate....... if you don't medical insurance for your Pet what are you waiting for? Nationwide has excellent policies, they process claims rapidly and customer service is well versed and compassionate asking about your Pet. I am truly grateful for their policy; I now have the ability to focus totally on my dog and her care knowing the total financial burden is not on me. Thank you Nationwide!!
Insurer: Nationwide
By: Sandy
Relieved,happy and Thankgul I have you
You have once again exceeded my expectations. Thank you for your promptness You all are the best
Insurer: Trupanion
By: Virginia
Nationwide helps me provide the care necessary for our dog
I have been very pleased with Nationwide
Insurer: Nationwide
By: Christina