Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,075 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,794

Customer Service 77,075

Price Satisfaction 23,536

Other 15,658

Compare top pet insurance providers plans.

Your Pet's Name *

Pet Age *

Weight (lbs) *

For puppies and kittens, please estimate your pet's full-grown weight.

Your Email *

First Name

Last Name

State / Province *

Zip / Postal Code *

How did you hear about Pet Insurance Review?

Your Trusted Veterinarian Other

Other

5841 - 5850 of 77075 results

March 09, 2026

Pets Best is the BEST!!

Our 2 y/o cat suddenly started crying out in pain one afternoon which resulted in a visit. Two visits, a procedure and hospital stay later for bladder stones, I have been shouting Pets Best's praise from the rooftops. We could t have gotten him the help he needed if we didn't have insurance. The claims process, communication, and payment is easy and straightforward. Thank you!!

Insurer: Pets Best

By: Tara

Useful

March 09, 2026

Thank you🐾

Apollo was diagnosed with EPI last July. It was a scary couple months from when he first started getting sick to when he was diagnosed. It's still a difficult disease to manage, but Pets Best takes all the financial stress away. We cant thank you all enough - without the enzyme supplements you cover for him, he wouldn't be able to live. Thank you💛

Insurer: Pets Best

By: Renee

Useful