Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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New pet insurance.
I had a pet before my current and I wish I would’ve known about MetLife. They have just made my life so much easier. Easy to use submission, quick turnaround, can’t ask for better.
Insurer: MetLife
By: customer
Very nice customer service and quick…
Very nice customer service and quick response for my claim.
Insurer: MetLife
By: Paulette Roberts
Best pet insurance we’e had!
MetLife has made it possible for us to keep our French Bulldogs safe and healthy. They are excellent to work with and quick with their reimbursements.
Insurer: MetLife
By: customer
Pet Insurance Took Away My Stress Around Vet Bills
I got pet insurance this year now that I have officially moved out on my own and adopted 3 cats. We took them for a checkup and bloodwork at the vet to make sure they’re all doing well, and the claim process was very easy and I was reimbursed fast! Having MetLife pet insurance has taken away the stress that comes with vet bills, and I never have to sit at home wondering, “Does this seem important/dangerous enough to take them in to the vet?” because now I can take them in for any worry without being scared of the bill after.
Insurer: MetLife
By: Brooke
Great pet insurance
So far I have really loved working with MetLife Pet Insurance. When I call to talk over details, everyone is so helpful.
Insurer: MetLife
By: Tara
Easy to understand and helpful to…
Easy to understand and helpful to define.
Insurer: MetLife
By: Gustavo Marino
MetLife makes it easy to submit and…
MetLife makes it easy to submit and receive claims. Very happy with this service!
Insurer: MetLife
By: Thomas Lower
Fetch The Best
Every rep you talk to at Fetch are very helpful. Your questions get answered quickly.
Insurer: Fetch
By: Susan
Great experience
Woman helping me was very kind, no rush, pleasant experience.
Insurer: Nationwide
By: NANCY
Lifesavers
Lifesavers! Quick process, top-notch service. Thank you!
Insurer: Trupanion
By: Lisa