Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Quick and friendly
When we have met our deductible, we get quick and friendly reimbursement
Insurer: ASPCA
By: Candy
Great Insurance provider and customer service
ASPCA Insurance was recommended to us by our veterinarian. We have used their services for two of our cats over the years. When one of the carriers they use was no longer available to us, they called and quickly found another carrier for us to switch to. It's very easy to submit claims online and the direct deposit feature is wonderful.
Insurer: ASPCA
By: Dolores
Outstanding customer service
Tracey gave me her time with pleasure. Very friendly, helpful & great Customer service
Insurer: Trupanion Canada
By: Ingrid
I’m always pleased with Nationwide
Customer service always excellent and my claims are taken care of in a timely manner
Insurer: Nationwide
By: Ellen
Great company
You are fantastic! Your claim process is very easy to navigate online. Your representatives always answer any questionsI I have and are helpful in navigating the insurance information.
Insurer: Nationwide
By: Ruth
Best pet insurance around
Nationwide is a great choice for our pet insurance. They process our claims promptly and their customer service is wonderful. Their claims process in general is smooth and easy to follow. Highly recommend.
Insurer: Nationwide
By: Miriam
Maxie's coverage from the time of her accident until today
Both VIP & Nationwide (when they took over the insurance) have been excellent in helping with the costs of Maxie's care. I would never look for another insurance company or dispense with insurance for any dog we have.
Insurer: Nationwide
By: Miroda
I could not afford my dogs without the help of Nationwide Pet Insurance!
Nationwide Pet Insurance is the very best. Kind and friendly, professional and punctual.
Insurer: Nationwide
By: Katherine
Great company
I love this Insurance company, very reasonable. Thanks for great service.
Insurer: ASPCA
By: Marjorie
Service
Very pleased with Nationwide service.
Insurer: Nationwide
By: Dennis