Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
Other Categories
Gives me peace of mind
Pets Best has been responsive to all of my claims and they have been settled quickly. Two years ago Mina had surgery to remove grass from her stomach, last year she a cruciate ligament surgery and both claims were settles within 2-3 weeks. Have Pets Best Insurance has been a blessing and gives me peace of mind that Mina can receive the treatment she needs without worrying about the cost.
Insurer: Pets Best
By: Shanna
Extremely responsive
Pets Best has always been extremely responsive. They process claims very quickly and the app makes them so easy to file. Love Pets Best and would recommend to anyone.
Insurer: Pets Best
By: Lisa
Called about a claim
I called to have part of my claim submission removed since I was returning it. I called just a few hours after submitting my claim, but the claim still paid with the item I returned, resulting in another call having to be made. However, I have since submitted two small claims which should cover what I needed to pay back. I'm sure it will all work out just fine. I was pleasantly surprised at how quickly my claim paid! Very impressive. Both times I have called I have been treated very nicely and in a very professional manner.
Insurer: Pets Best
By: Linda
Wow! What great service!!.
Having used Nationwide for severak years now, we could not be happier with the superior and courteous service.. I highly reccomend Nationwide to all pet owners. A++++
Insurer: Nationwide
By: Clyde
Worth every penny
My husband really wasnt sure about having insurance, and we haven't had to use it as much as I was worried we would need to, but I have zero regrets, the process is quick and easy the monthly payments are low and the deductible is reasonable. I recommend my insurance to everyone. I am thrilled I choose nationwide for ALL of my insurance needs.
Insurer: Nationwide
By: Emily
Best Doggone Pet Insurance
Nationwide pet insurance is by far the best insurance I have ever had. Processing a claim is so easy & reimbursements are so fast. Customer service is awesome when you do have to call with a question. The representatives are friendly & helpful. I am so happy I have them to protect my dog. Leonardo.
Insurer: Nationwide
By: Toni
Very happy with your company
Everyone I have spoken to has been very friendly and very helpful. Thank you for your service.
Insurer: Nationwide
By: Nancy
The best decision I made after getting Riley was getting Nationwide Pet Insurance. Talk about being "on your side"!
I think its essential to get insurance. And Nationwide have been amazing. Easy to deal with, and very generious coverage. I could not have imagined Riley would suffer so with allergies and I have been so grateful to have been able to get a second and a third opinion to get this complicated issue diagnosed.
Insurer: Nationwide
By: Trisha
best pet insurance
This is the best pet insurance, I am so glad that we had insurance for Candy, no hassle for claims. I will suggest this insurance company to all my friends who own pet.
Insurer: ASPCA
By: Lawrence
ASPCA Pet Insurance = Great Investment
A friend of mine recommended I purchase ASPCA Pet Insurance and I'm very happy I did. They have been very easy to work with and extremely responsive. If you love your pet, and want to ensure you will be able to afford vet bills if/when your pet gets sick - BUY ASPCA. It is truly a life-saver.
Insurer: ASPCA
By: Jon