Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Amazing turnaround time for claims. Very easy app to use
Great customer service. They followed up to see how our dog was recovering from surgery.
Insurer: ASPCA
By: Jessica
They care about your pets and you!
The folks at ASPCA have been great to work with, starting from the beginning when I was researching coverage for our new family addition, Teegan, the Australian Labradoodle! We are so thankful to have chosen ASPCA for our pet insurance needs because they have been fair, prompt and they seem to pride themselves on great customer service!
Insurer: ASPCA
By: Carmen
Reputable Company
Very quick claim response. We were pleased with service.
Insurer: Nationwide
By: Karen
Best Pet Insurance overall
We transferred our insurance on Bella from another company to Nationwide. This is the best insurance company I have ever come across and I recommend it to anyone looking for Pet Insurance. This is customizable to your pets needs which I love. The claims are super easy and come back super fast. I love this company and will be adding my other pup to it as well. We gave our Vet Nationwide's information and they now recommend you to everyone that asks.
Insurer: Nationwide
By: Pamela
Always helpful
I am delighted with the service I receive from Nationwide. They are always helpful and accommodating. I have recommended Nationwide to everyone who has purchased one of our puppies. I make sure that a Nationwide Brochure goes in every puppy packet.
Insurer: Nationwide
By: Edna
Great Pet Insurance: NATIONWIDE
Absolutely the best pet insurance out there. Helpful and honest.
Insurer: Nationwide
By: Anna
Trupanion is a life saver!
Trupanion has been amazing! My dogs have had serious illnesses. Trupanion has made it possible for me to get the best care to keep them alive and have a quality, happy life. I tell everyone about Trupanion!
Insurer: Trupanion
By: Nettie
Great service
I was very impressed with the ease of submitting my claim and very happy with the refund amount I received. Definitely worth every penny I spend monthly… Great customer service.
Insurer: Nationwide
By: Tina
Nationwide is a FANTASTIC pet insurance!
Nationwide has been so wonderful during a stressful time of having my furry child sick. Knowing that she can get great care without causing a financial burden to my family has been such a relief. I have and would recommend Nationwide to any pet owner!!
Insurer: Nationwide
By: Amy
Excellent service😄
Couldn’t be happier. This company is A-1 in coverage and service. N
Insurer: Nationwide
By: Mike