Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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always pleasant staff claims handled in a timely matter.
always pleasant staff claims handled in a timely matter.
Insurer: Trupanion
By: Debbie
Trupanion is great!
It was fast and easy! Thanks a lot for making it a great experience
Insurer: Trupanion
By: Ana
Really great pet insurance.
We thus far have been happy with how Trupanion . And it seems the problems with submitting claims online has been fixed.
Insurer: Trupanion
By: Debra
Best experience
It was amazing! Just like last year which was my first claim. Very quick and easy for me as the customer. Thanks you!!!
Insurer: Trupanion Canada
By: Heather
Great service!
Always prompt!
Insurer: Trupanion Canada
By: Bernice
Embrace give us peace of mind
Embrace give us peace of mind. We have had Embrace pet insurance since our dog was 12 weeks old. Having it has enabled us to travel the country with her without worrying what would happen if she was ill or injured. This type of peace of mind is priceless. Whenever we have submitted a claim it has been handled quickly and professionally. We looked at other pet insurance companies before deciding on Embrace and we have never regretted our decision!
Insurer: Embrace
By: Mary
I definitely feel protected
I definitely feel protected by this company. Customer Service is excellent.
Insurer: Embrace
By: Karla
Responded quickly and efficiently.
This was my fist claim. The submission was simple. You responded quickly and gave a good explanation for payment.
Insurer: Embrace
By: Valerie
Aspca is great pet insurance wouldn't have anything else
Ive been with aspca pet insurance for the last 8 years would not change. The claim forms are easy sending them in and keeping ttack of claims are easy and always keep me updated on sending and receiving
Insurer: ASPCA
By: Eulelia