Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Excellent Service & Value
Nationwide has been so easy to deal with, and they actually seem to care about both a) your pet(s) and b) you, the customer. I’ve been with Trupanion in the past for another pet of ours and the experience was awful. With Nationwide, everything is very simple, straightforward, and I don’t feel that we’re being taken advantage of.
Insurer: Nationwide
By: Jared
So glad I signed up for dog insurance
Nationwide has been excellent and the process is seemless
Insurer: Nationwide
By: Tim
Best Pet Insurance Company Ever!!!
Nationwide is an awesome Pet Insurance Company. They tend to any and all the needs of the pet and owner and support you in the process. I would highly recommend Nationwide Pet Insurance!!!
Insurer: Nationwide
By: Melanie
Thank you
Your help is really appreciated. All claims have been paid and processed very Easy.
Insurer: Nationwide
By: Diana
Quick, courteous response to all claims.
I am very pleased with all aspects of the companies service.
Insurer: Nationwide
By: Graves
The Best Pet Insurance Ever!
We are so thankful for ASPCA pet insurance and all that they have reimbursed for our Newfoundland’s bilateral TPLO surgeries. Without their assistance we would not have been able to offer these surgeries for a more comfortable life for our girl.
Insurer: ASPCA
By: Christine
Very good insurance and great Custer Service.
Very good insurance and great Custer Service.
Insurer: Nationwide
By: Scott
Worth the money
One of our cats tends to get sick more often and it always ends up being a high cost. We looked into getting pet insurance and ASPCA seemed like the fit for what we wanted. We’ve been using them for a little under a year and it’s always a breeze to file a claim or to get in contact with their customer service. Truly worth the money.
Insurer: ASPCA
By: Leslie
Very fast reimbursement turn around
Always friendly emails. The turn around time has been outstanding. I was worried when enrolling that it would be more difficult but I highly recommend this insurance carrier.
Insurer: Nationwide
By: Cyndi
Keep up the great work
Always feel like y'all care about my pets when I call..... THANK YOU!
Insurer: Nationwide
By: Greg