Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Nationwide Pet Insurance Loves My Boxer
Nationwide Pet Insurance makes it possible for me to afford to give my Boxer the quality of life she deserves. Nationwide Pet Insurance was upfront with me about what was covered under the plan I selected; and Nationwide Pet Insurance has given me great customer service whenever I have needed it. The website is easy to navigate, and filing a claim with Nationwide Pet Insurance is relatively easy. I appreciate having Nationwide Pet Insurance.
Insurer: Nationwide
By: Thomas
I highly recommend Nationwide Pet Insurance!
A friend recommended pet insurance. Since Holly is our first pet, I knew we would be seeking veterinary advice often. The ease to submit claims and the speedy refund are amazing. I would certainly recommend Nationwide to any new pet owners.
Insurer: Nationwide
By: Mary
Great insurance for your pet
It is easy and fast submitting claims. Whenever I had to call, customer service has been so nice and helpful
Insurer: Nationwide
By: Jodi
Nationwide Pet insurance provides excellent care and service.
I am thoroughly pleased with the excellent service of Nationwide Pet insurance. My claims were handled professionally and efficiently. I highly recommend Nationwide service to everyone.
Insurer: Nationwide
By: ERICA
Nationwide is Pet Awesome!
It’s been over 30 years since I had a puppy and I figured with the rising cost of veterinary care it would be best to ensure my little Minnie. The ease of filing a claim and the 24 hour veterinary Hotline is one of the many pluses to go with Nationwide.
Insurer: Nationwide
By: CAROL
Great Support
Nationwide has been great and supportive. The ease of working with them has been beneficial to my pet and I.
Insurer: Nationwide
By: Cory
Once we got it figured out , you were great
It took a bit for us to straighten out the bills but after we did, with your help, you were great. The people I spoke with were very kind and always asked about bagheeras' health.
Insurer: Nationwide
By: heather
Nationwide and the folks that work there are the best and truly caring people.
Nationwide is great. While I would prefer to never need them - as that would mean my pet was healthy - we have not been so lucky with our pet who has over the years needed plenty of medical treatment. But Nationwide and its predecessor have always been there to assist financially, and their customer service on the phone is excellent. They also make the claim filing process extremely easy and never delay in the review and processing of claims and payments. Excellent, excellent company. Thank you very much.
Insurer: Nationwide
By: Steve
Easy to use, great coverage
I've had Nationwide Insurance on our dogs since 2008 when it was VPI. Nationwide provides great coverage on many things and it's so easy to work with. The customer service is excellent, the website is also very user-friendly. I have always recommended Nationwide to everyone I know who is a pet parents.
Insurer: Nationwide
By: Rob
Fabulous coverage!!
Excellent coverage and customer service
Insurer: Nationwide
By: G