Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Peace of Mind...
Trupanion has been a great help with my dog's health issues. The claims department is very reasonable and covers what the policy claims. I would recommend.
Insurer: Trupanion
By: Claudia
Trupanion has saved my dog's life!
Quick and easy claim submissions. The live chat is so convenient also. Claims are fulfilled without stress or runaround from their end. Trupanion has saved my dog's life!!!
Insurer: Trupanion
By: Alexandra
Best Service Ever
Trupanion has always been prompt and great service I tell everyone who has or is getting a pet to use this company It is the best
Insurer: Trupanion
By: Gloria
It's easier with Trupanion!
As always, Trupanion is so easy to work with. Also, having Trupanion makes it so much easier for us to make decisions about the care of our dog. Our vets totally agree!
Insurer: Trupanion
By: Karen
Reba
Always prompt easy to apply for!
Insurer: Trupanion
By: Patricia
Great service.
Representatives are knowledgeable, helpful and compassionate. Claims were processed quickly. Very pleased with the service.
Insurer: Trupanion
By: Leslie
Always reliable sometimes takes awhile
All went smoothly as usual but this time it took an extraordinarily long time to process without any follow up on the hold up
Insurer: Trupanion
By: Nicholas
Nationwide has great customer service and it's so easy to file claims.
Great customer service--and it's so easy to file your claims.
Insurer: Nationwide
By: Mary
Nationwide is an excellent pet insurance company.
Terrific company that truly cares about the health of the pets they insure.
Insurer: Nationwide
By: Candy
Best Pet Insurer
Always quick. Friendly. Claims process is quick and easy. Just email your claim documents. I have 2 boxers who are both insured. I’ve recommended this insurer to all of my pet owning friends.
Insurer: Pets Plus Us
By: Jen