Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 24, 2019

Great Service!!!!!!!!!!

The experience was amazing. Great Service!!!!!!!!!!

Insurer: Trupanion

By: Brandon

Useful
September 24, 2019

So very happy

I am so happy with Trupanion. The claims experience was so simple that I could do it in my phone. I have recommended Trupanion to 5 people in the last 3 weeks. You guys are amazing! Thank you for making a difficult time better through the ease of your claims process.

Insurer: Trupanion

By: Laine

Useful
September 24, 2019

Truest a blessing.

Truest a positive experience!! Great service, fast and efficient.

Insurer: Trupanion

By: Peggy

Useful
September 24, 2019

Rocky's family

Trupanion fulfilled their obligations every time we submitted claims, accurately, quickly and pleasantly.

Insurer: Trupanion

By: Fred

Useful
September 24, 2019

Very prompt service and response.

Very prompt service and response.

Insurer: Trupanion

By: Jake

Useful
September 24, 2019

Great company!

Easy to use, quick response, greatly appreciated!

Insurer: Trupanion

By: Lori

Useful
September 24, 2019

Got your back

Very professional

Insurer: Trupanion

By: John

Useful
September 24, 2019

Very pleased

Fast and excellent

Insurer: Trupanion

By: Mark

Useful
September 24, 2019

Always an awesome experience

Always an awesome experience

Insurer: Trupanion Canada

By: ERIN

Useful
September 24, 2019

Very Satisfied Customer

All three of my cats are insured thru Trupanion with two of them needing long term care. Every time a claim is submitted on my behalf, everything is taken care of quickly. I have not had any issues. Trupanion has made dealing with my cats health issues easier.

Insurer: Trupanion Canada

By: Jillian

Useful

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