Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
Other Categories
Prompt response with claim processing
The entire process from applying for coverage, to initiation of the policy & submitting a claim to processing the claim was easy to do, & love being able to use any veterinarian of our choice!
Insurer: Nationwide
By: Lori
NationWide is the BEST, Love them!
NationWide is so easy to communicate with, the claim process is fabulous, the speediness of reimbursement is lightening fast, and the direct deposits are very easy, and so secure.
Insurer: Nationwide
By: Vicki
Always so helpful!
Awesome service!
Insurer: Nationwide
By: Halee
Great website and customer service
I’ve had several claims so far and I found it easy and fast. The response was very timely as well. I recommend this company to all my family and friends.
Insurer: Pets Best
By: Kippi
Worth every penny.
Worth the money and good customer service.
Insurer: Nationwide
By: Jean
Great Service!!!!!!!!!!
The experience was amazing. Great Service!!!!!!!!!!
Insurer: Trupanion
By: Brandon
So very happy
I am so happy with Trupanion. The claims experience was so simple that I could do it in my phone. I have recommended Trupanion to 5 people in the last 3 weeks. You guys are amazing! Thank you for making a difficult time better through the ease of your claims process.
Insurer: Trupanion
By: Laine
Truest a blessing.
Truest a positive experience!! Great service, fast and efficient.
Insurer: Trupanion
By: Peggy