Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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I love the coverage and the support!
Thank you for making the ease of submitting a claim so easy, reimbursement quick and the support of email notifications.
Insurer: Nationwide
By: Annette
Best Services
as always you have the best costumer services!!
Insurer: Nationwide
By: Liz
Great!
I am very pleased with the services that I have received.
Insurer: Nationwide
By: Sophie
thank you
with the uncertainty while going through the experience of a sick pet, having the claim considered and paid by you was a BIG help. Financial support helps in time of need without having to appeal denials and possibly not being able to afford it. You stepped up and covered the claim. Thank you for making this easier.
Insurer: Nationwide
By: dorothy
Great pet insurance
Great pet insurance. Never had a problem with claims or service.
Insurer: Nationwide
By: Christian
So easy to submit claim and always reply quickly, thank you.
I didn't know that pet insurance would be better than mine. You response time on the claims is spectacular and thank you for all your help.
Insurer: Nationwide
By: Tammy
Friendly, caring, get helpful customer service members.
Great people that card and make the whole process easy.
Insurer: Nationwide
By: George
Thank you, Nationwide Pet Insurance you saved Charlie's life!
I am so glad I chose to sign up for pet insurance when Charlie was a baby. Not knowing that we would need the insurance for such an emergent thing. HGE is very serious and could have taken Charlie's life. Thanks to Nationwide they were able to reimburse me for the visit in days.
Insurer: Nationwide
By: Julie
Puppy Care
Thank you for great customer service and professionalism. Thank you for protecting my puppy care.
Insurer: Nationwide
By: Laleh
Peace of Mind
Hartville Pet Insurance has given me peace of mind for my two 1.5 yrs. old rambunctious pups. Claims are processed efficiently and accurately. With direct deposit, you receive your reimbursement within one or two days after the claim has been approved. Customer service is outstanding. I am extremely satisfied with the coverage and pricing of this insurer. I highly recommend this company.
Insurer: Hartville
By: Michelle