Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Very quick and easy submission process
Very quick and easy submission process
Insurer: MetLife
By: bayleyzebub
Aileen was amazing!
Aileen was amazing and informative and honest with me. She showed real compassion for my situation and gave me expert advice. I truly appreciate it what she did for me and it made a difference
Insurer: Fetch
By: Kaedy
Easy claim filed
Easy claim filled Communication very. Easy Great customer service
Insurer: Spot
By: Robin Ricca
Easy to put a claim in and quick return…
Easy to put a claim in and quick return on what is refunded. Very pleased. 😊
Insurer: Fetch
By: Sherri
Refund, was fast to process and get it.
Took long to time to decide get a pet insurance and, I'm very happy with the services they offer, my experience when I submitted my claims, was fast and get my refund in few days.
Insurer: Spot
By: Sara Carbajal
Amazing customer service
Amazing customer service. Amazing coverage. They deliver what they promise!
Insurer: Pumpkin
By: Maru
The enrollment process was so easy!!!
The enrollment process was so easy!!!
Insurer: MetLife
By: ANNIE GAINOUS
easy process all questions could be…
easy process all questions could be answered on website
Insurer: Nationwide
By: margo