Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 29, 2019

Confusing question

So far I am impressed with Nationwide Pet Insurance. Their communication, process, thoroughness and closure of a claim has been outstanding.

Insurer: Nationwide

By: Estella

Useful
September 29, 2019

Super Company!

Always great customer service!

Insurer: Trupanion

By: Donna

Useful
September 29, 2019

Fast and easy!!

So easy and they process it so quickly and without any hassle!

Insurer: Trupanion

By: Mary

Useful
September 29, 2019

Two thumbs up

Trupanion is always easy to deal with. Very fair.

Insurer: Trupanion

By: Sarah

Useful
September 29, 2019

Thanks Trupanion-Frankie & Jonnie!

Wonderful to work with! So caring and sincere! Refreshing!!!Thank you so very much!

Insurer: Trupanion

By: Lorraine

Useful
September 29, 2019

Thank you Trupanion

Trupanion is really great. We are extremely grateful for the help Trupanion has given and continues to give us in the care of our beloved companion.

Insurer: Trupanion

By: Sara

Useful
September 29, 2019

Outstanding

Easily and effortlessly! Simply the best! I appreciate Trupanion for being there in times of need.

Insurer: Trupanion

By: Christine

Useful
September 29, 2019

My dog hazelnut.. my honey. My buddy..

My experience was wonderful with you folks thank you so much for understanding me for such a sad time in my life. I will definitely let everyone that I know that you folks did stay by your word for covering my dog medical bills by 90 percent.

Insurer: Trupanion

By: Sue

Useful
September 28, 2019

Healthy Paws is true to there word in that they cover what they say they will cover!

Every time we have had an issue with one of our fur babies that needed costly medical treatment, Healthy Paws has been there to assist with the finances. They also have reached out to check in on our animals before and after claims were settled! I would and do, recommend them to anyone who wants to get insurance for their pets!

Insurer: Healthy Paws

By: Mike

Useful
September 28, 2019

Worth it

If you get an animal their care is a priority. We all know that veterinary services are not cheap so insuring your pet against anything unexpected is a no brainer. Healthy paws made it easy to file a claim with fast responses. Just make sure you give them all of the pets medical records so they can verify the claim. 100% recommend.

Insurer: Healthy Paws

By: Travis

Useful

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